POOL SERVICES REQUESTS

General Pool Repair Services

*Please Follow the Listed "Steps" to Schedule Your Repair Service

Step 1: Fill out the "Customer Information" Form
Step 2: Select the Appropriate Item/s that Require Repair or Service
Step 3: Click on the "Submit Request" Icon
Step 4: PPD will contact you shortly to set up a Service Appointment

Customer Information Form


*All fields must be completed in order to submit your appointment request.

 
Service Address (if different from billing address above):
   (security check, enter the letters you see to the left)

A credit card is REQUIRED to serve as an appointment reservation. We will not charge anything to the supplied card at this time. Upon completion of Service, you may pay by cash or check. If payment is not left and no one is present to make the payment, then the supplied credit card will be used for payment on this scheduled service.


*Click Any/All Items Requiring Service

FILTER PUMP
Multiport Valve Leaks
Sand Replacement Request
Leaks out of Filter Bottom
Other
Will Not Turn On
Leaks
Excessively Loud
Other
HEATER LEAKS
Pilot Won't Light
Main Burners Won't Fire
Runs Intermittently
Other
Equipment Plumbing Pipes or Valves
Liner Tear
Underground Line Leaks
Other

Other or Additional Problems that are Not Listed Above.

PPD's Service Rates
Service Call (Trip Charge): $30
Hourly Labor Rate: $60 w/$25 Minimum Labor Charge
Many or our Service Repairs have "Flat Rate" fees. These rates will be explained when the appointment is scheduled.

Installation Week
Place a check in the listed box that you want for your service installation.

Selecting the “week” for your appointment works best for us as we need to group all of our service appointments in order to be efficient. No one needs to be home for the installation services to be performed as long as we have access to your swimming pool area. Please understand that specific installation dates will be finalized via email. We also perform a telephone appointment confirmation call the day prior to your scheduled appointment. Any appointment scheduled after a Wednesday may not get the “This week” installation service. We absolutely cannot give time frame appointments as each job takes a different amount of time. Our service appointments fill up very quickly. We offer service on a M-F basis.

This Week
Next Week
In 2 Weeks

Specific Date Request (please enter the date):
Month
Date (M - F)

We will do everything we can to accommodate your specific date request but please understand that sometimes our daily route schedule will not allow this to happen. Specific dates are difficult to schedule during the month of May.

MUST READ: If your service Installation is in conjunction with a new product purchase from our website, we will deliver the product ordered at the same time we perform the Installation of ordered product. Thank you and we look forward to providing you with Quality Pool Service at an affordable price.

This Form Must be Completely Filled Out or Your Service Request Will Not be Processed


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