Shopping Information
Pricing Errors
In the event a products price is listed incorrectly due
to typographical error or error in pricing information received
from our suppliers, poolproductsdirect.com shall have the
right to refuse or cancel any orders placed for products
listed at the incorrect price.Poolproductsdirect.com shall have the right to refuse or cancel any such orders
whether or not the order has been confirmed and your credit
card charged. If your credit card has already been charged
for the purchase and your order is canceled,poolproductsdirect.com will issue a credit to your credit card account in the amount
of the incorrect purchase.
POOLPRODUCTSDIRECT.COM
Privacy Policy
When you place an order with poolproductsdirect.com, we
ask for your name, your billing address, the address for
shipment of the order, your credit card number and expiration
date and your email address. We consider this information
private. We use the information only for the limited purposes
of processing your orders, for statistical purposes to improve
our site and services to you, to administer our site, and
to notify you of products or special offers that may be
of interest to you. In the event you do not wish to receive
promotional email from poolproductsdirect.com, please follow
"remove" instructions in all poolproductsdirect.com
e-mails, or you may send us an e-mail to: apools2000@aol.com and list your e-mail address as the subject.
Shipping
Most product orders are shipped within 24 hrs. via UPS or
RPS. Spa's can take up to 2-4 weeks to receive, and will
be shipped by truck line. Spa's must be picked up by the
nearest local terminal. If you have any other questions
regarding shipping please email us at apools2000@aol.com.
All prices shown are for products shipped within the 48
continental United States. Please call or email for extra
shipping charges to Hawaii, Alaska, Puerto Rico, and international
orders.
Links
This site may contain links to other sites on the Internet
that are owned and operated by third parties. You acknowledge
that Poolproductsdirect.com is not responsible for the operation of or content located
on or through any such site.
Payment Methods
Credit Cards - We accept Visa, MasterCard, Discover &
American Express. There is no surcharge for using your credit
card to make purchases with poolproductsdirect.com. Please
be sure to provide your exact billing address and telephone
number-the address and phone number your credit card bank
has on file for you. Incorrect information may cause a delay
in processing your order. Your credit card will be billed
upon shipment of your order.
Security Information
Is it Safe to order on the Internet? poolproductsdirect.com
takes web site security very seriously. We have implemented
the highest form of SSL (Secure Socket Layer) encryption
for our users. However, our users must have a SSL-compliant
browser such as Netscape Navigator, Netscape Communicator
or Microsoft Internet Explorer. This will allow you to conduct
end-to-end encrypted transactions without fear of anyone
obtaining your credit card information. If you'd like to
learn more about how this technology works, check out Netscape's
On Internet Security
What if I don't have a secure browser? You can download a free copy ofMicrosoft Internet Explorer or Netscape Communicator
Sales Taxes
Poolproductdirect.com shall automatically charge and withhold
the applicable sales tax for orders to be delivered to addresses
within Minnesota. Each customer shall be responsible for
all sales taxes, or other taxes, on orders shipped to any
other state.
Manufacturer's Warranty
All returns and replacements occurring after 30 days from
the invoice date must be made directly with the manufacturer.
Manufacturer's warranties vary on each product. Extended
warranties are available directly from select manufacturers.
Manufacturer information is subject to change without notice.
Return Policy
All returns are to be made within 7 business days of purchase
and will be subject to a 30% restocking fee. Customers will
be held responsible for the cost of freight back to Pool
Products Direct. Absolutely no returns on chemicals, motors,
heater replacement parts, or any other electrical components
as it is outlawed by the federal government. No returns
on opened items. All returns must be approved by PPD and
can be done so by emailing to Apools2000@aol.com
Disclaimer and Limitation
of Liability as to Products Sold
All of POOLPRODUCTSDIRECT.COM, products are guaranteed against
defects for 30 days from the date of the invoice. EXCEPT
AS EXPRESSLY STATED HEREIN, POOLPRODUCTSDIRECT.COM. MAKES
NO REPRESENTATIONS OR WARRANTIES, EITHER EXPRESS OR IMPLIED,
OF ANY KIND WITH RESPECT TO PRODUCTS SOLD ON POOLPRODUCTSDIRECT.COM
SITE. EXCEPT AS EXPRESSLY STATED HEREIN, POOLPRODUCTSDIRECT.COM
EXPRESSLY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED,
OF ANY KIND WITH RESPECT TO PRODUCTS SOLD ON THIS SITE,
INCLUDING BUT NOT LIMITED TO, MERCHANTABILITY AND FITNESS
FOR A PARTICULAR PURPOSE. YOU AGREE THAT THE SOLE AND EXCLUSIVE
MAXIMUM LIABILITY TO POOLPRODUCTSDIRECT.COM. ARISING FROM
ANY PRODUCT SOLD ON THE POOLPRODUCTSDIRECT.COM SITES SHALL
BE THE PRICE OF THE PRODUCT ORDERED. IN NO EVENT SHALL POOLPRODUCTSDIRECT.COM,
ITS DIRECTORS, OFFICERS, EMPLOYEES AND REPRESENTATIVES BE
LIABLE FOR SPECIAL, INDIRECT, CONSEQUENTIAL, OR PUNITIVE
DAMAGES RELATED TO PRODUCT SOLD.
